Here are some answers to Frequently Asked Questions about the Wet2Dry Ceramic Flat Iron:
Q: How should I store my Wet2Dry Ceramic Flat Iron?
A: Unplug your Wet2Dry Ceramic Flat Iron and allow it to cool, and then store it in a cool, dry place. To prevent damage to the device and for your safety, do not wrap the cord around the device (loosely coil it separately), don't hang the device from its cord, and unplug from the device's plug itself (don't pull from the cord).
Q: Can I use Wet2Dry Ceramic Flat Iron on wet hair?
A: We recommend using Wet2Dry only on damp or dry hair, so if you are fresh out of the shower, we suggest towel drying you hair before use.
Q: Why are there holes on the ceramic plates and on the outer side of the frame?
A: These holes are specifically designed to release steam, avoiding any burning or singing when styling with damp hair.
Q: How long does it take for my Wet2Dry Ceramic Flat Iron to cool down?
A: Depending on what temperature your Wet2Dry is set at, the time it takes to cool will vary significantly. We recommend waiting at least 30 minutes before attempting to handle your tame once off and unplugged, but always be sure to grab from the handle—if for any reason you need to touch the Titanium Tourmaline plates, make sure to hover your hand over them before touching to check for radiating heat and ensure your safety.
Q: How do I clean the ceramic plates?
A: Make sure the device is turned off and completely cooled, then wipe down the ceramic plates with a slightly damp cloth. Make sure to carefully clean around the edges to remove any hair product overspray.
Q: How do I clean the handle, and how often should I clean it?
A: To remove any residue or buildup, clean the handle at least once a week by taking a slightly damp cloth and wiping down the body of the unplugged device. Do not use soap.