Here are some answers to Frequently Asked Questions about Active Whitening:
Q: Will Active Whitening work on teeth that have not been professionally whitened?
A: Yes. Your teeth do you not need to be whitened by a dentist or other oral care physician before achieving results with Active Whitening. That's the point: a professional whitening experience without expensive visits to the dentist.
Q: How many different people can use each kit?
A: Active Whitening is designed for individual use. You can share information about the product, but we recommend not sharing the product itself.
Q: Why do I not need an LED light with my Active Whitening?
A: The reason LED lights are used for teeth whitening is to speed up the process of breaking down the solution. Active Whitening bypasses the need for an LED light because the two solutions that begin breaking down to whiten teeth are separated in the Dual Barrel Syringe, so they only start reacting with one another through the Patented Mix Tip at release. This means the solution is at its strongest and most "active" state, resulting in a bright smile in less time, without the hassle of having to use an LED light.
Q: What are the ingredients?
A: Active Whitening consists of Water, Glycerin, Hydrogen Peroxide (12%), Potassium Nitrate, Sodium Hydroxide, Disodium EDTA, Sodium Fluoride, and Flavor.
Q: Will Active Whitening work on a dead tooth?
A: Dead teeth do not behave the same way as living teeth. Many dentists hold that dead teeth will not benefit from the application of any whitening product.
Q: How long should I leave Active Whitening in my mouth for?
A: For each individual treatment—using 1/3 of the solution found in one Dual Barrel Syringe—Active Whitening should remain on the teeth for 15 minutes before rinsing.
Q: How often should I use Active Whitening?
A: For each round of treatment, you can use Active Whitening every day consecutively until complete (six uses, six days). For maintenance whitening, use Active Whitening every 4 to 6 weeks depending on personal necessity.
Q: Are there any side effects from using Active Whitening?
A: With all whitening solutions, some clients experience temporary sensitivity. Active Whitening includes a desensitizing agent to reduce sensitivity and provide the most comfortable experience possible.
Q: Is Active Whitening safe to use while pregnant?
A: Please consult your physician or a medical professional before using Active Whitening if you're pregnant.
Q: Does Active Whitening have a flavor?
A: Active Whitening has a very mild, minty flavor.
Q: Do I need to bite down firmly while using Active Whitening?
A: No. You do not need to bite down firmly—bite gently, just enough to where your upper and lower teeth are comfortably in contact with the Silicon Mouthpiece.
Q: Do I treat my upper and lower teeth at the same time?
A: Yes. After applying the solution to the upper side of the Silicon Mouthpiece, flip it over and apply solution to the lower side—then immediately place in mouth. The solution is viscous and if applied properly it should not drip or spill.
Q: What if I experience light foaming and/or drooling?
A: If you experience light foaming and some drool during the latter half of the treatment, this is normal; however, Active Whitening's accelerated whitening experience significantly reduces excess foam or drool because it greatly reduces the duration of the whitening process.
Q: Can I reuse my Silicon Mouthpiece or Patented Mix Tips if I order a refill via the Subscribe and Save program?
A: No. After you finish you six treatments with the Active Whitening kit, dispose of the Silicon Mouthpiece. Only use each Patented Mix Tip once—dispose of them after every individual whitening treatment. With the Subscribe and Save program, you will receive a new, complete Active Whitening treatment at a discounted cost.
Q: Can I use the Active Whitening components for with other whitening products?
A: No. The Active Whitening components—Dual Barrel Syringes, Silicon Mouthpiece, and Patented Mix Tips—are specifically designed to be used with one another. The Active Whitening solution is separated in the Dual Barrel Syringes and is properly mixed by the Patented Mix Tips, which then are applied to the Silicon Mouthpiece, specially made to handle the proper dosage and fit comfortably in the mouth.
Q: Does Active Whitening damage the enamel?
A: No. If used properly, the Active Whitening gel isn't damaging to tooth enamel.
Q: I understand Active Whitening will not whiten tooth implants, but is it safe to use with them?
A: Yes. Although Active Whitening will not whiten implants, it is perfectly safe to use if you have tooth implants.